User eligibility & account security
You must be at least 18 years old (or of legal age in your jurisdiction) to make purchases. Keep your credentials secure and log out of shared devices to protect your account.
You must be at least 18 years old (or of legal age in your jurisdiction) to make purchases. Keep your credentials secure and log out of shared devices to protect your account.
We might collect service and convenience fees separately from ticket face value. All charges appear before checkout, and cancellations or refunds follow the event organizer’s policy and this agreement.
You own what you upload, but you license CV GamePass to display it. Do not post copyrighted or offensive material, impersonate others, or engage in harassment—violations can lead to an immediate suspension.
Most claims are resolved through arbitration unless the law requires otherwise. We update these terms occasionally; we’ll email you and post the changes, but continued use after notice means you accept them.
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You can check out as a guest, but creating an account unlocks order history, transfers, and faster support.
Yes, transfers stay within the app and respect the organizer’s rules. Resales are allowed only when explicitly permitted; check each event’s policies.
We may pause your account, remove access to events, or take legal action depending on the violation’s severity.
We may revise them occasionally. We post the version date at the top of this page and notify you by email ahead of material changes.
Need more help?
We respond quickly between 7:00 AM and 7:00 PM PST. Let us know how we can support your next event.