Data we collect
We capture the details you enter (name, contact, payment metadata), the tickets you browse, and device/browser signals such as IP address, location, and session duration.
Privacy
Transparent practices for how we collect, share, and secure your data.
We capture the details you enter (name, contact, payment metadata), the tickets you browse, and device/browser signals such as IP address, location, and session duration.
We use data to fulfill orders, personalize recommendations, fight fraud, and respond to your requests. Encryption, access controls, and periodic audits protect your information.
Trusted service providers (payment processors, email tools, analytics) process data on our behalf. We only share what those partners need to deliver their service and require them to protect your privacy.
Update your profile, withdraw marketing consent, or request portability/deletion from your account settings. Cookie controls are available in the app to tailor how much tracking you allow.
Tap a question to expand the answer so you can keep scanning quickly.
Yes. Visit your profile, choose “Privacy Settings,” and request a download or deletion. We’ll confirm completion via email within 5 business days.
Location data helps us surface nearby games, parking, and travel times. You can toggle it off, but some features—like venue directions—work best when enabled.
Order data is retained for seven years for compliance and support purposes, though you can archive or delete some controls from your dashboard.
We use cookies and similar tech to remember settings and to deliver relevant ads. You can manage advertising cookies from the privacy controls inside the app.
Need more help?
We respond quickly between 7:00 AM and 7:00 PM PST. Let us know how we can support your next event.