Customer support availability
We answer phone, chat, and email from 7 AM to 8 PM daily. Priority responses are reserved for urgent order or venue access issues so you get resolved quickly.
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Share your question and we’ll match it with the right teammate.
We answer phone, chat, and email from 7 AM to 8 PM daily. Priority responses are reserved for urgent order or venue access issues so you get resolved quickly.
Bring your team up on CV GamePass to sell tickets, manage payouts, and advertise special experiences. We help with onboarding, bulk pricing, and co-marketing campaigns.
Media kits, influencer collaborations, and accessibility accommodations all funnel through this page. Tell us the story you need and we connect you to the right specialists.
Tap a question to expand the answer so you can keep scanning quickly.
Most requests receive a reply within two hours during business hours (7 AM to 8 PM). Urgent order issues can get a call back even faster.
Use the organizer partnership form on this page or email partners@cvgamepass.com with your event, quantity, and date range.
Yes, mention “Accessibility” in your subject and we route the request to the accommodations desk for seating, assistive tech, or sensory support.
Absolutely—provide a short summary and your best times to chat so we can pair you with media or sponsorship leads within one business day.
Need more help?
We respond quickly between 7:00 AM and 7:00 PM PST. Let us know how we can support your next event.